Your privacy matters to us. This page explains exactly what personal data DraftKings collects, how we use it, and the rights you hold as a member in the Philippines. If you have questions after reading, our FAQ page is a good place to start.
When you register and use DraftKings, we collect certain personal information to operate your account safely and deliver a smooth gaming experience. This includes your full name, date of birth, email address, mobile number, and a government-issued ID for identity verification purposes. We also collect transactional data such as deposit amounts, withdrawal requests, and payment method details to process your funds accurately and comply with anti-money laundering requirements under Philippine law. Device and usage data — including your IP address, browser type, and session activity — are gathered automatically to protect your account from unauthorised access and to improve platform performance. We do not collect more information than is necessary for these purposes, and we review our data practices regularly to ensure they remain proportionate. All data collection is carried out in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012, which governs the handling of personal information in the Philippines.
Name, date of birth, email, mobile number, and government ID collected at registration to verify your identity and keep your account secure. This data is required to comply with Philippine gaming regulations and to prevent underage access to the platform.
Deposit and withdrawal records, payment method references, and transaction timestamps are stored to process your funds and maintain accurate financial records. We do not store full card numbers; sensitive payment details are handled by our certified third-party payment processors.
IP address, browser type, operating system, session duration, and pages visited are collected automatically when you use the platform. This data helps us detect suspicious activity, optimise the mobile experience, and resolve technical issues quickly.
Records of games played, bets placed, results, and bonus usage are retained to resolve disputes, calculate winnings accurately, and support responsible gaming monitoring. This data may also be used in aggregate, anonymised form to improve game offerings on the platform.
Your personal data is used exclusively to operate your DraftKings account, process transactions, deliver promotions you have opted into, and meet our legal obligations under Philippine law. We use your contact details to send account notifications, security alerts, and — where you have given consent — promotional communications about new games, bonuses, and platform updates. We never sell, rent, or trade your personal information to third-party marketers. Data may be shared with identity verification providers, payment processors, and regulatory bodies only where strictly necessary and always under binding data processing agreements. Our platform uses industry-standard encryption (TLS) for all data in transit, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. You may withdraw your consent to marketing communications at any time by contacting our support team or updating your account preferences.
Security alerts, deposit confirmations, and important account updates sent directly to your registered email or mobile number.
All data transmitted between your device and our servers is protected with industry-standard TLS encryption at all times.
Only authorised DraftKings staff with a legitimate business need can access your personal data, under strict internal policies.
We do not sell, rent, or share your personal information with third-party advertisers or data brokers under any circumstances.
Personal data is retained only for as long as necessary to fulfil the purposes described here or as required by Philippine law.
All data practices follow the Data Privacy Act of 2012, the primary data protection law governing personal information in the Philippines.
Under the Data Privacy Act of 2012 and related National Privacy Commission issuances, you have specific rights over your personal data held by DraftKings. You may request access to the personal information we hold about you, ask us to correct any inaccurate details, or request deletion of your data where it is no longer needed for the purposes it was collected. You also have the right to object to certain types of processing, including direct marketing, and to request that we restrict how we use your data while a complaint is being investigated. To exercise any of these rights, contact our support team using the email address listed in the footer of this page. We will respond to all verified requests within the timeframes required by Philippine data protection law. If you believe your rights have been violated, you may also lodge a complaint directly with the National Privacy Commission of the Philippines.
Request a copy of the personal data we hold about you at any time.
Ask us to update or correct inaccurate personal information on your account.
Request deletion of your data where it is no longer necessary for its original purpose.
Opt out of direct marketing or object to processing based on legitimate interests.
Last updated: June 2025. This policy applies to all DraftKings members in the Philippines. For full platform terms, visit our Terms and Conditions page.
Your data is safe with DraftKings. Join thousands of Filipino players who trust our platform for fish games, bingo, and more — all on mobile, all secured.